Introduction

TCI Group, located at Koninginnegracht 23, 2514 AB The Hague, The Netherlands, is responsible for the processing of personal data as described in this privacy policy.

Contact Information

• Address: Koninginnegracht 23, 2514 AB The Hague, The Netherlands
• Phone: +31 70 2400 470
• Data Protection Officer: Jeroen van der Putten
• Email: [email protected]

Personal Data We Process

TCI Group processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

• First and last name
• Address details
• Phone number
• Email address
• Information about your surfing behavior across different websites (e.g., because this company is part of an advertising network)

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from parents or a guardian. However, we cannot verify the age of a visitor. We encourage parents to be involved in their children’s online activities to prevent data collection without parental consent. If you believe we have collected personal data about a minor without consent, please contact us at [email protected], and we will delete that information.

Purpose and Legal Basis for Processing Personal Data

TCI Group processes your personal data for the following purposes:

• Sending our newsletter and/or advertising brochure
• To call or email you if necessary to carry out our services

How Long We Keep Personal Data

TCI Group does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: #retention_period

Sharing Personal Data with Third Parties

TCI Group only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies or Similar Techniques We Use

TCI Group only uses technical and functional cookies. Additionally, we use analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure the website works properly and remember your preferred settings. They also help us optimize our website. You can opt-out of cookies by setting your internet browser so that it does not store cookies anymore. Additionally, you can also delete all information previously stored via the settings of your browser.

Automated Decision-Making

TCI Group does not make decisions based solely on automated processing, including profiling, that have significant effects on you.

Accessing, Correcting, or Deleting Data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by TCI Group, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization specified by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request to withdraw your consent or object to the processing of your personal data to [email protected]. To ensure that the request for access has been made by you, we ask you to send a copy of your identification with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. TCI Group also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: Dutch Data Protection Authority.

How We Protect Personal Data

TCI Group takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are indications of misuse, please contact our customer service or via [email protected].

Effective Date

This Privacy Policy is effective as of 29th of May 2024.

This Privacy policy has been translated from Dutch to English. To view the original privacy policy please click here.